Our Vision
To attain globally best standards and become a world-class financial services enterprise – guided by its purpose to move towards a greater degree of sophistication and maturity.
Our Mission
- To help those who are at the bottom of the pyramid.
- To work with vigour, dedication and innovation to achieve excellence in service, quality, reliability, safety and customer care as the ultimate goal.
- To earn the trust and confidence of all stakeholders, exceeding their expectations and making the Company a respected household name.
- To consistently achieve high growth and the highest levels of productivity.
- To be a technology-driven, efficient and financially sound organisation.
- To contribute towards community development and nation-building.
- To be a responsible corporate citizen nurturing human values and concern for society, the environment and, above all, the people.
- To promote a work culture that fosters individual growth, team spirit and creativity to overcome challenges and attain goals.
- To encourage ideas, talent and value systems.
- To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and dealings.
Our Corporate Values
We will adhere, individually and collectively, to our commitments, our values, and the ethical conduct of our business.
- To our customers: We are committed to providing quality products and services that consistently represent an exceptional value and result in high customer satisfaction.
- To the society: We are committed to improving the status of living for a large section of the population through our passion for financial inclusion.
- To our employees: We are committed to offering a rewarding workplace that encourages mutual respect, communication, openness to challenge, and the opportunity for both personal and professional growth.
- To our investors: We are committed to creating value and consistently delivering outstanding financial returns.